Refund Policy

Returns

The Cuban honey company wants every customer to be satisfied with our product. If you have any complaints or concerns please don’t hesitate to contact us immediately and we will do all we can to remedy the situation as quickly as possible. Please contact us at info@thecubanhoneycompany.co.uk
To be eligible for a return, your item must be returned to us in the original packaging within 60 days of purchase.

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment as quickly as possible.

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@thecubanhoneycompany.co.uk

Shipping 
To return your product, send an email to info@thecubanhoneycompany.co.uk for delivery details.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.